
// drywood triage
Support
Guides for connecting Gmail, Calendar and Zoom, plus the answers to the questions we hear most.
Contact us
Email support@drywoodtriage.com and we'll reply within one business day.
How do I connect my Gmail account?+
Open the Inbox panel in the app and click Connect Gmail. You'll sign in with Google and approve read-only access to your mail. You can connect multiple Gmail accounts (for example, one personal and one work account) and choose which category each inbox's suggested tasks go to.
You can disconnect an account at any time from the same panel, or revoke access at myaccount.google.com/permissions.
How do Google Calendar and Zoom connections work?+
In the Calendar panel you can connect one or more Google Calendars to see upcoming events across accounts, and receive AI-suggested invites from your email. The New Event form can create a Google Meet link or a Zoom meeting for you — Zoom uses its own connection, set up once via Connect Zoom.
Nothing is created in your calendar or Zoom account until you approve it.
What are AI actions and how are they counted?+
An AI action is one AI generation: a sub-task recommendation, a draft, or an email/calendar scan that produces suggestions. Each plan includes a monthly allowance (Free: 15, Pro: 200, Business: 600), and you can buy one-time top-ups of 100 actions for $5 from the Billing page. Reading your inbox or calendar without generating AI suggestions is free.
Your remaining allowance is always visible on the Billing page.
How do I upgrade, downgrade or cancel?+
Go to Billing in the app. Upgrades take effect immediately; downgrades and cancellations stop the next renewal and keep your current plan until the end of the period you've paid for.
Is my email content safe?+
We only read messages when you ask us to scan your inbox, and only to generate task or invite suggestions for you. We never send emails or modify your accounts without your explicit approval, we never sell your data, and we don't use your content to train AI models. See our Privacy Policy for details.